We will give a full refund or exchange for full priced purchases made online

Contact: Maligisili17@gmail.com

  • All items must be returned to us within 7 days of dispatch (the day your purchased order); unused, unaltered and unwashed with all original tags attached.
  • Returns will not be accepted if items have been worn, washed, damaged, soiled or altered in any way.
  • Precious Lei reserves the right to refuse a return or refund if these requirements are not met, except as required by Consumer Guarantee Act 1993.
  • Items that are purchased on sale or where a discount is given are final and cannot be returned or exchanged.

Your refund will be credited to the card used to complete the original purchase. Please note that a refund can take up to 5-10 working days to be processed and cleared by your bank.

Please contact: maligisili17@gmail.com to receive a RAN number (Return number)

  • Items returned without a RAN number will not be accepted.  Please package the item carefully and return to:

Maligi Sili, 29B Kokiri Crescent, Waitangirua, Porirua, Wellington, NZ.

SPECIAL PRE-ORDERS are non-refundable

  • Special pre-orders are one off orders that are requested especially by you and can take anywhere from 3-4 weeks to arriving to us in store.
  • Special Pre orders are not items that are currently in stock.
  • Please contact maligisili17@gmail.com for any further questions or assistance on placing a special order.
  • Please select carefully when placing a special order as they are non-refundable.

Privacy

  • All personal information collected through this site is collected for the use of Precious Lei only.
  • Any information collected will only be used to process and complete your order.  We will not distribute your information to any third parties that are not directly involved with the processing of your order. (Please note that addresses will be given to courier companies so that delivery can be made of your purchase).
  • If you register with Precious Lei online. You may receive an email updates from us keeping you informed of what is going on in our world.
  • Should you wish to unsubscribe from these at any stage please email us at maligisili17@gmail.com and let us know.

Payments

  • All prices are shown in NZ Dollars.
  • Payment can be made by Direct Debit, Visa & Mastercard
  • Precious Lei takes every precaution to make the site as safe as possible. We do not hold any payment details on record.